We respect the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application. Please read this Privacy Policy carefully.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.

This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-game virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

We collect information about you in a variety of ways. The information we collect via the Application depends on the content and materials you use, and includes:

Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when signing up to use the application.

Information our servers automatically collect when you access the application, such as your native actions that are integral to the application, including viewing the lists of books available, reading, listening to audiobooks, watching videos as well as other interactions with the application.

We may request access or permission to certain features from your mobile device, including your mobile device's, calendar, camera, microphone, storage, location, internet and other features. If you wish to change our access or permissions, you may do so in your device's settings.

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

• Administer sweepstakes, promotions, and contests.
• Compile anonymous statistical data and analysis for use internally or with third parties.
• Create and manage your account.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Application to you.
• Email you regarding your account or order.
• Generate a personal profile about you to make future visits to the Application more personalized.
• Increase the efficiency and operation of the Application.
• Monitor and analyze usage and trends to improve your experience with the Application.
• Notify you of updates to the Application.
• Offer new products, services, mobile applications, and/or recommendations to you.
• Perform other business activities as needed.
• Request feedback and contact you about your use of the Application.
• Troubleshoot problems.
• Respond to product and customer service requests.
• Send you a newsletter.
• Solicit support for the Application.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

We may share your information with third parties that perform services for us or on our behalf, including, data analysis, email delivery, hosting services, customer service, and marketing assistance.

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

We may use third-party advertising companies to serve ads when you visit the Application. These companies may use information about your visits to the Application and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent ministry and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

We may share your information with our business partners to offer you certain products, services or promotions.

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Additionally, we may use third-party software to serve ads on the application, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

We are employing Google Analytics, to allow tracking technologies and remarketing services on the application. This will analyze and track users' use of the application, determine the popularity of certain content, and better understand online activity. By accessing the application, you consent to the collection and use of your information by Google Analytics. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to this third-party.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account
• Contacting us using the contact information provided below

support@library.gov.gh

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Noting your preferences at the time you register your account with the Application
• Logging into your account settings and updating your preferences.
• Contacting us using the contact information provided below

support@library.gov.gh

If you have questions or comments about this Privacy Policy, please contact us at:

Ghana Library Authority

Thorpe Road

Accra Business District

+233 30 291 5511

support@library.gov.gh